The built-in eMagiz Community platform features are created to support eMagiz users in their daily work. Through documentation, release blog and best practices, we help our users during development and help them solve increasingly complex integration issues.
Within the eMagiz platform, all documentation elements are available for eMagiz users. This allows users to quickly and easily receive support during their daily acitivities to realize new integrations, process changes and manage the different eMagiz environments.
All eMagiz users have access to the Q&A forum, where the eMagiz user community can collaborae to help eachother find solutions for integration challenges. Searching this community can lead to the answers for your integration questions.
Our support department is available if your platform instance requires support. eMagiz support is responsible for meeting the service level agreement that your organization has agreed upon. Handling incidents can be done using the eMagiz Support Portal.